Under general supervision, Hospitality Support Staff is responsible for maintaining the visitor center in clean and orderly fashion. Hospitality Support Staff is also responsible for supporting wine educators with seating guests, setting tables, fulfilling orders and guest service.

• Responsible for dishwashing, stocking, set up, clean up and bussing
• Ensures tables and chairs are arranged properly
• Set-up and maintain glassware stations
• Maintains trash receptacles, recycle bins and storage rooms
• Provides exceptional service to guests and assists Tasting Room sales staff
• May assist as Special Events
• Assists in seating guests
• Other duties may be assigned

Other Responsbilities

• Ensure that the Gloria Ferrer Culture is consistently supported in all business and employee interactions. Including, ethical and legal aspects, compliant with state and federal law and GF policies and procedures.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Employee must be a team player and ability to think with a safety, sustainability and quality mind-set.  

Education and/or Experience

• Competency with computers and iPad.
• Clear, respectful and direct communication skills
• Basic reading, writing and math skills.
• Must be available to work weekends and holidays.
• Must be 18 or older.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, talk and hear.  The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. 

• Must be able to work outdoors in extremes of heat/humidity/cold and other inclement weather conditions
• Must be able to walk on uneven ground for at least 8 hours per day
• Must be able to lift up to 50 pounds.
• Must be able to see clearly enough to a) drive safely b) recognize employees c) work on computers for long periods of time.
• Must be able to work long hours when required.
• Must be able to sustain the repeated use of hands as well as long periods of standing, sitting, walking and bending

Equal Employment Opportunity Employer